Making sure hungry pilgrims at St Edmundsbury Cathedral are happy and well-fed, with Dinerware EPOS

The busy Pilgrims’ Kitchen at St Edmundsbury Cathedral, Bury St Edmunds, demands smooth, efficient customer service – and Dinerware UK reseller Datascan Retail Systems was able to help.

Major refit

St Edmundsbury Cathedral was embarking on a major refit and modernisation of its restaurant facilities and needed to replace an old dedicated till. The new system needed to be attractive, easy to use and adaptable to their needs – and Dinerware ticked all the right boxes.

Day-to-day solution

Dinerware fits straightforwardly into the day-to-day running of the business. It is running as a stand-alone hospitality till in Pilgrims’ Kitchen, and as well as start and end of day processes the restaurant also uses reports from the system to manage profitability.

Customer comment

“The Dinerware system forms a vital part of the running of Pilgrims’ Kitchen; we have found it to be a very reliable and straightforward system that new staff adapt to very quickly. We also appreciate that we can make changes to menus quickly and easily.

We have now been using Dinerware for six months and have found it entirely reliable. Our opinion is that it is a high quality product ”

Chris Nicholls, IT Manager, St Edmundsbury Cathedral

Dinerware UK comment 

“Like our many other satisfied customers, Pilgrims’ Kitchen has discovered that Dinerware stands apart from other restaurant point of sale systems. It’s refreshingly different, intuitive, reliable and easy to use.” 

Chris Cartmell, Dinerware UK


Download the St Edmunsbury Case Study